Troubleshooting

I can't login to the website / forgot my password
The RFDS website username and password is Case-Sensitive. If you are having issues logging in, please ensure you have typed your email address exactly how i...
Thu, 25 Mar, 2021 at 1:37 PM
My page isn't showing up in the search results
The search function on the RFDS website is refreshed dai;ly at 3am. This means that if you have created a new page or new content, it won't show up in R...
Wed, 23 Sep, 2020 at 2:04 PM
Our supporters ended up on other RFDS company pages
A lot of work has gone into making sure that persons are well directed on our RFDS website and end up in the correct place. When a person lands on the RF...
Wed, 23 Sep, 2020 at 2:30 PM
I can't remove a content type off a webpage.
Occasionally people have run into an error where they can't delete a rich text box or other content type off a page they are working on. Sometimes you w...
Wed, 30 Sep, 2020 at 9:58 AM
Text not appearing correctly on website
If you are having trouble with the display of your text after you have copied it from a word document it may be because the word formatting does not align w...
Tue, 13 Oct, 2020 at 1:48 PM