Royal Flying Doctor Service Digital Help Desk

RFDS Social Media Accounts 7

• Steps to Post on RFDS Social Media
• Access to Facebook, LinkedIn, Instagram, Twitter, YouTube?
• Digital Agencies
• RFDS Social Media Guidelines & Policy
• RFDS Patient Confidentiality Guidelines Social Media

View all 7

AgoraPulse 2

• Agora Pulse Users & Support
• Scheduling & Publishing on Social channels

Facebook 6

• Facebook Shop
• Facebook Advertising
• Geo-Targeting Policy
• How to Geo-Target on Facebook
• Access to Facebook Advertising Account

View all 6

Brand Resources 5

• RFDS Brand Asset Suite
• RFDS Brand Policy and Style Guide
• RFDS Colour Palette
• Most reputable Charity Logo
• Twenty Dollar Note

Logos 8

• Tasmania Logos
• Victoria Logos
• Western Operations Logos
• QLD Logos
• South Eastern Logos

View all 8

Website Back-end (CMS) 21

• Admin Access to the RFDS Website
• Creating shorter URLS / Redirects on the website
• Updating contact details on the website
• Uploading images
• I need a URL for an electronic mailing/newsletter

View all 21

Creating a Subdomain 1

• Want to create a new Website or Need to create a sub-domain?

Troubleshooting 5

• I can't login to the website / forgot my password
• My page isn't showing up in the search results
• Our supporters ended up on other RFDS company pages
• I can't remove a content type off a webpage.
• Text not appearing correctly on website

Technical Errors 0

New features and Suggestions 4

• Something you want changed on the website? Or need a new Feature?
• Visiting Clinics Tab
• Clinics Tab
• Duplication of Page Templates

Tracking & Analytics 2

• Website/Google Analytics
• Facebook Tracking Pixels

Content types and Terminology 14

• Templates, regions and content types
• Two column article layout
• Types of text
• Button
• What is a Meta title and Meta data

View all 14

National Platforms that can be utilised 4

• Isentia Media Monitoring
• Campaign Monitor Email Marketing
• Teams
• RFDS Seek Account